This is the official Infinex support contact form. We do not respond to requests sent in any other way, like social media.
We'll respond to your request by e-mail, usually within 48 hours, excluding Saturdays and Sundays.
Please select the request subject:
Please enter your e-mail address:
Please describe the problem:
Which coin did you deposited?
Loading...
Which network did you use?
Has the full 8 hours passed since the deposit was made?
Yes
TxID of the transaction you made:
Please describe the problem:
We can't accept your request right now
Most deposit issues are temporary only and will resolve automatically after a few minutes or hours.
Probably our technicians are already working on fixing this issue.
You can submit a support request only if a full 8 hours have passed since the deposit was made.
We can't accept your request
We have classified the coin of your transaction as experimental and we do not provide any support related to it.
Please select the transaction you are having an issue with:
Please describe the problem:
We can't accept your request right now
Most withdrawal issues are temporary only and will resolve automatically after a few minutes or hours.
Probably our technicians are already working on fixing this issue.
You can submit a support request only if a full 8 hours have passed since the withdrawal was ordered.
